Privacy Policy

Last updated: July 2026

At Evil House, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping address
Payment Information: Credit/debit card details (processed securely via our payment gateway; we do not store card details)
Device & Usage Data: IP address, browser type, pages visited, time spent on site
Communications: Messages you send us via email or contact forms

2. How We Use Your Information

To process and fulfil your orders
To send order confirmations, shipping updates, and customer support communications
To send promotional emails and offers (you may opt out at any time)
To improve our website, products, and services
To comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers (such as shipping partners and payment processors) solely to fulfil your order. These parties are obligated to keep your information confidential.

4. Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can choose to disable cookies through your browser settings, though this may affect certain features of our site.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing communications at any time
Lodge a complaint with a data protection authority

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.